Refund & Cancellation Policy
Effective Date: 01-September-2023
1. Cancellation of Services
Customers may request the cancellation of services provided by datinfotecsolutions within 15 days from the date of purchase or commencement of services. Requests for cancellation must be made in writing, either by email or postal mail, and must include the customer’s name, contact information, and details of the service(s) to be canceled.
2. Refund Eligibility
a. Customers who cancel services within the 15-day period are eligible for a full refund of the fees paid for those services.
b. Refund requests will be processed within 15 business days from the date of receipt of the written cancellation request.
3. Refund Process
a. Refunds will be issued using the same method of payment used for the original transaction. If this is not possible, an alternative refund method may be used.
b. Any third-party fees, such as payment processing fees, incurred during the original transaction will not be refundable.
4. Exclusions
a. Services that have been used, modified, or partially completed within the 15-day period may not be eligible for a refund.
b. Customized or personalized services may be exempt from the 15-day refund policy, and such exceptions will be clearly communicated to customers at the time of purchase.
5. Contact Information
For cancellation requests and refund inquiries, please contact our customer support team at:
info@datinfotecsolutions.com
+91 9752178081
6. Changes to this Policy
datinfotecsolutions reserves the right to modify or amend this refund and cancellation policy at any time. Any changes to this policy will be posted on our website and will be effective immediately upon posting.
7. Questions
If you have any questions or concerns about this refund and cancellation policy, please contact our customer support team for clarification.
